Qustodian has updated its privacy policy in compliance with EU cookie legislation. By continuing to use this site, you are agreeing to it. For more information about how we use cookies, please read our privacy policy.


Privacy Policy

QUSTODIAN respects and protects the privacy of persons using the QUSTODIAN site and services. This Privacy Policy is part of the QUSTODIAN Terms of Service, and is incorporated by reference. By using QUSTODIAN, you agree to abide and be bound by this Privacy Policy, which may be modified or updated from time to time without notice. If we update the privacy policy, we will note the changes on this page. We encourage our users to check our privacy policy from time to time.

What Information does QUSTODIAN collect?

QUSTODIAN may collect both personally identifiable information (such as your email address, full name, and other information that can be used to identify you), and non-personally identifiable information (such as your personal profile information (“Yoad”), browser information, IP address, search terms, and other information that does not identify you) when you use the QUSTODIAN service.

You do not need to open an account and provide us with personally identifiable information to use our site, but you will need to provide some personal information to make full use of the QUSTODIAN site and service and allow you to earn cash back from your use of the QUSTODIAN service.

Personal Information

Personal Information is collected when you sign up for the QUSTODIAN service and create your account. Your account information includes your mobile phone number, date of birth, gender, post code and email address and forms the Administrative Data of your Yoad. In addition, should you choose, you can add further personal profiling information to your Yoad which includes such information as your First Name, Last Name, physical address and other information. We need this other information to make sure you can receive payments from QUSTODIAN.

Should you choose to “Invite a Friend” to join your QUSTODIAN network directly from the QUSTODIAN website, we will ask you to provide us with that person’s email address or mobile phone number. We do not store that person’s email address unless he/she decides to join QUSTODIAN.

Non-Personally Identifiable Information & Cookie Policy

You can add further personal profiling information to your Yoad which includes such information as your consumer preferences, buying behaviour and other information which may be of interest to commercial entities. We need this other information to match you with commercial entities that match your profile to ensure that you are able to financially benefit from the QUSTODIAN service as well as receive your payments from QUSTODIAN.

QUSTODIAN collects various non-personally identifiable information (information that does not identify you) such browser type, browser language, IP address, origin of the connection, mobile phone information, location, mobile phone usage behaviour etc., when you connect to the QUSTODIAN site from your PC or from your mobile phone. This information is used for statistical purposes to analyze traffic, improve our services, and make sure you receive the correct version of the QUSTODIAN site. Non-personally identifiable information may be conveyed to third parties for marketing purposes and to increase your ability to receive messages from relevant commercial companies to you in the right context (ie. time of day and location).

Cookie Policy

Qustodian UK Ltd informs the users of its website, through this notice, that it can use cookies when the user navigates through the different screens and pages of the website and during the process of registration, download and update of its mobile application.

Whilst using our applications and website you agree and expressly authorize the use of cookies in accordance with our Privacy Policy.

What are cookies?

A cookie is a small text file that a web server can store on the hard disk of a computer to store some information about the user. The cookie identifies your computer uniquely, and can only be read by the web site that sent it to the device.

A cookie is not an executable file or a program and therefore cannot propagate nor contain a virus or other malicious software, and cannot be longer than 4000 characters.

What are cookies for?

The use of cookies is to recognize users and Members of the Qustodian Service in order to offer a better and more personalized service and to pay our users for use of the Service. To do this we identify the origin of the user, store the user preferences (country, login details, browser details, usage information, etc.), request that partner advertisers, retailers and affiliate networks report to us our users’ transactions on their websites and collect information about the use of our website and applications.

By identifying the origin of the user we can, for example, assign new users to the “parent” user or organisation who invited you to the service (or attribute users to you).

By storing preferences we will not have to, for example, ask for your country of origin every time you visit our site. We will know the characteristics of the computer or mobile you are using so we can offer you a better browsing experience. Cookies can help our website to identify the user's browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site, personalizing the home page and identify which pages or a site have been visited. They can also be used to obtain information about the date and time of the user's last visit, measure certain traffic parameters within our website and estimate the number of visits, so that Qustodian can focus and adjust services and promotions more effectively.

Additionally, when you buy from, or complete web forms, on the website of an advertiser or business you have visited via Qustodian, cookies may be used by that site or by a third party (eg affiliate networks) to report the transaction to us in order to, if applicable, pay into your Qustodian balance in accordance with the agreed terms.

Finally, we use cookies to obtain statistical information about the use of our Web pages and applications. This data will be collected and processed in an aggregated, non-personally identifiable way.

Types and purposes of cookies

Below is a list of cookies that can be found on our PC or mobile websites and a brief description of their purposes. None of these retain personally identifiable information about you.

Cookie Description Duration Source
qustodian_parent_str Used to store the source (supplier and campaign) of a user when accessed through an invitation or banner. Mainly used in mobile browsers. 1 week Qustodian UK Ltd
auth_token Security key variable between requests to avoid phishing attacks. 2 weeks Qustodian UK Ltd
_qustodian_ Visitor session registration: Used to record your session, it is neither intrusive nor maintaining your registration between visits or in multiple websites. Used for employees for logon. It is integrated to our Web Server software. Session Cookie Qustodian UK Ltd
JSESSIONID Visitor session registration: Used to record your session, it is neither intrusive nor maintaining your registration between visits or in multiple websites. Used for employees for logon. It is integrated to our Web Server software. Session Cookie Qustodian UK Ltd
qustodian_accept_cookies Used to ensure that visitors receive a notification of the Qustodian cookie policy only once upon the first page visited. 2 years Qustodian UK Ltd
__utma Unique visitor ID: used to record unique visitors for statistical and analytical purposes. 2 year Google Analytics
__utmb Determination visitor session: Google Analytics uses two cookies to establish a session. If either of these cookies fails, other activity will start at the beginning of a new session. 30 minutes Google Analytics
__utmc Determination visitor session: Google Analytics uses two cookies to establish a session. If either of these cookies fails, other activity will start at the beginning of a new session. Session Google Analytics
__utmz Registration of traffic sources and navigation: Used to record how you came to our website (by Google search, an ad, etc.) and the route taken when navigating our site. We use this information to improve the user experience in future updates. 6 months Google Analytics
__utmmobile The same as _utma but for mobile sessions. Session Cookie Google Analytics
variable Advertisters, businesses and affiliate networks can use cookies to inform of transactions complete don their websites that originated from a Qustodian message. We use this information to recompense our users with their share of the income generated, where applicable, for their transactions. Various Advertisers, businesses and affiliate networks

Protection safeguards

You can set your browser to accept or reject the cookies you receive or to have the browser notify you when a server wants to send a cookie to your computer or delete them. You can find instructions on the security settings on your Web browser.


  • If you use Microsoft Internet Explorer, in the Tools menu> Internet Options> Privacy> Settings.
  • If you use Firefox, the menu item Tools> Options> Privacy> Cookies.
  • If you use Google Chrome in the menu Settings> Privacy
  • If you use Safari in the menu Preferences> Security

You can use the "Help" section in the toolbar of most browsers to change the settings of your computer, however, some of the features of our online services may not work or may be more difficult to access if you reject all cookies.

Most browsers allow you to use a private mode whereby cookies are deleted after your visit. This private mode has different names depending on the browser. Below you can find a list of the most common browsers and different names for this "private mode":

  • Internet Explorer 8 and above: InPrivate
  • Firefox 3.5 and above: Private Browsing
  • Google Chrome 10 and above: Incognito
  • Safari 2 and above: Private Browsing
  • Opera 10.5 and higher: Private Browsing

Please read carefully the help section of your browser to learn more about how to activate the "private mode". You can still visit our Web while your browser is set to "private mode", however, the user experience may not be optimal and some utilities may not work.

Qustodian UK Ltd requests that you activate the acceptance of cookies, as this helps us to obtain more detailed data that allows us to improve the content and layout of our website to suit your preferences.

Links to Other Sites

QUSTODIAN contains links to other web sites (from your PC and mobile phone) that are offering products and services for sale online. While we endeavour to ensure that these other websites are reputable, we cannot control what happens when you leave our site to go to these other websites. We are not responsible for the privacy practices of these other websites, and encourage you to look at the merchant’s respective privacy policies before doing business with them.

Processing your Personal Information

QUSTODIAN is the entity responsible for processing your personal information.

Retention of Your Personal Information Security


The personal information that you communicate to us is safeguarded on QUSTODIAN’s secure servers.

We limit access to your information to those employees who need access to perform their job functions, such as our customer service personnel. All of our employees are kept up to date on our privacy and security practices.

Cancellation of Account

You may cancel your account whenever you choose and we will discontinue your QUSTODIAN account and delete all your information from our servers. You can do this by the following two methods:

  • sign in to your QUSTODIAN account on www.QUSTODIAN.com, select “My Yoad”, then “Service Configuration” and then select “Leave Service” and follow the instructions; or
  • send us an email.


Children are not eligible to use QUSTODIAN. By using QUSTODIAN you represent that you are at least 18 years old, as described in our Terms and Conditions of Service.

Communication from QUSTODIAN

We will communicate with you via messages to the QUSTODIAN application installed on your mobile phone (or via the mobile internet) for all commercial communication from third parties related to the QUSTODIAN service. We will also use this application (or the mobile internet) to communicate messages from QUSTODIAN relating to our service, software, new product and service offerings, newsletters and warnings etc. You will be able to provide feedback on each message to limit further similar communication, but you cannot opt out of these messages unless you cancel your account.

We may use your email address to communicate with you about commercial communications, updates of the QUSTODIAN software or of the service, new product offerings, newsletters, warnings, etc. You will always receive service related communications from QUSTODIAN. You may not opt-out of these emails unless you cancel your account.

Transfer and/or Sharing of your Personal Information

We will not share your personal information with or transfer it to third parties without your consent. If the company is acquired or its assets transferred to another company by means of merger, etc., we will provide notice before the transfer of any personally identifying information. Please be aware that we may provide your personal information to law enforcement if we are required to do so by law or are compelled by a court of law.

Users give their specific consent for the use, processing and transfer of data to all the companies participating in the provision of the Service, either outside or within the European Union including any country in which QUSTODIAN does business.

Right to Access, Modify, and Delete your Personal Information

To make use of the rights of access, rectification, cancellation and opposition, the User can contact the QUSTODIAN Registration Department in its head office indicated below, or via e-mail to support@qustodian.com

Last Updated: 8/Nov/12
P02, 65 Penfold Street
London NW8 8PQ UK